Organisational Structure

Denplan is organised into a number of functions that work closely together to ensure that the business is set up to maintain its growth, support its customers and provide its employees with superb opportunities.

 

The key functions are:

• Sales
  Our sales team is based throughout the UK and seek to constantly build our relationship with our existing clients and identify new ones.

• Marketing
  Our marketing team cover all aspects of market development, to support and grow our business including new product development, brand, research, e-commerce, communications and events.

• Customer Service
  Our large customer service team provide excellent service to all of our customers who are segmented into three groups: our member dentists; their patients and our corporate clients. 

• Professional Services
  Our professional services team supports our quality programmes, provide training for our member dentists and are able to offer professional advice on a wide range of subjects including buying a practice, retirement and clinical complaints.

• IT
  Our IT team are crucial to the business by developing and maintaining our systems and providing continuous improvement through business analysis.

• Finance
  Our finance team encompasses a very wide range of activities including management accounts, budgeting, expenses, payroll, credit control, purchase ledger, financial analysis and FSA compliance.

• HR
  Our HR team supports the business by providing whatever is required from a people perspective including recruitment, training, employee relations, compensation and benefits, wellbeing and support programmes.

• Executive Services
  Our busy team of personal assistants ensure that the business continues to run smoothly by supporting our senior management team.