Terms and Conditions

Places are limited and are allocated on a first come, first served basis

If Denplan cancel the conference for any reason, your payment will be returned less a 10% administration charge. Denplan will not be able to process any bookings unless the correct payment is enclosed with the booking form.

  • Specific accommodation requirements are subject to availability
  • The Family Programme activities are subject to demand and Denplan reserve the right to change or cancel if necessary
  • All children participating in the Family Programme must be accompanied by an adult at all times, unless otherwise stated
  • Delegates must pay all room extras on departure
  • Denplan reserve the right to refuse any booking, for any reason
  • Prices include VAT
  • If you, the conference attendee, wish to cancel your place/s, the following charges will apply:

100% of the delegate rate will be charged if cancelled less than 6 weeks before the conference
80% of the delegate rate will be charged if cancelled less than 3 months before the conference
40% of the delegate rate will be charged if cancelled between 3 and 6 months before the conference

  • A full refund will be given for any cancellation more than 6 months before the conference Places are transferable at no extra charge