Choose your training modules
We have an extensive range of training modules. You can book up to 3 modules per training day unless you book a half or full day module as stated below.
Costs
A Tailor-made Training day costs £675 for up to a maximum of 20 delegates. This includes VAT, tuition and module materials (except where stated). There is a surcharge for delegate numbers greater than 20. Please note that venue and refreshment costs are paid by the practice and Denplan Training Vouchers cannot be redeemed against these costs.
Modules
- A Healthy Business in a Challenging Climate (Full day)
- Appraisals
- Assertiveness and Confidence Building
- Communicating with Younger Patients
- Complaints Handling
- Customer Care
- Dealing with Challenging Situations
- Dealing with Nervous Patients
- Emotional Intelligence (Half day)
- Ethical Selling
- Flying into Private Practice (Half day)
- Getting Your Consultations Flying (Half day)
- Improving Communication
- Introduction to Clinical Hypnosis (Half day)
- Introduction to Neuro Linguistic Programming (NLP) (Also available as a full day)
- Marketing Matters One - Developing Your Brand (Half day)
- Marketing Matters Two - How to Keep Patients and Attract New Patients (Half day)
- MBTI: Understanding your Personality Profile (Half day - there is a surcharge for this module)
- Patient Diversity in Practice
- Planning Your Practice Website (Half day)
- Principles of Coaching (Half day)
- Reception Matters
- Smoking Cessation
- Stress Management
- Team Building / Motivation (Half day)
- Team Dynamics (Full day)
- Team Planning (Half day)
- Telephone Tactics
- Time Management
- Transactional Analysis