Tailor-made training

Choose your training modules

We have an extensive range of training modules. You can book up to 3 modules per training day unless you book a half or full day module as stated below.

Costs

A Tailor-made Training day costs £675 for up to a maximum of 20 delegates. This includes VAT, tuition and module materials (except where stated). There is a surcharge for delegate numbers greater than 20. Please note that venue and refreshment costs are paid by the practice and Denplan Training Vouchers cannot be redeemed against these costs.

Modules

  • A Healthy Business in a Challenging Climate (Full day)
  • Appraisals
  • Assertiveness and Confidence Building
  • Communicating with Younger Patients
  • Complaints Handling
  • Customer Care
  • Dealing with Challenging Situations
  • Dealing with Nervous Patients
  • Emotional Intelligence (Half day)
  • Ethical Selling
  • Flying into Private Practice (Half day)
  • Getting Your Consultations Flying (Half day)
  • Improving Communication
  • Introduction to Clinical Hypnosis (Half day)
  • Introduction to Neuro Linguistic Programming (NLP) (Also available as a full day)
  • Marketing Matters One - Developing Your Brand (Half day)
  • Marketing Matters Two - How to Keep Patients and Attract New Patients (Half day)
  • MBTI: Understanding your Personality Profile (Half day - there is a surcharge for this module)
  • Patient Diversity in Practice
  • Planning Your Practice Website (Half day)
  • Principles of Coaching (Half day)
  • Reception Matters
  • Smoking Cessation
  • Stress Management
  • Team Building / Motivation (Half day)
  • Team Dynamics (Full day)
  • Team Planning (Half day)
  • Telephone Tactics
  • Time Management
  • Transactional Analysis