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Useful information

Changing Dentist

If you are moving house, going to college or if there is a change in your circumstances, you may need to change your dentist. Your Denplan contract is between you and your dentist, therefore please follow the simple steps below to ensure a smooth transition:

 

 

Leaving your current dentist
 

Step 1 - Arrange a leaving appointment

This will enable your dentist to finish any oustanding treatment that you need

 

Step 2 - Ask your dentist to complete your Patient Leaving form

You will need to present this to your new dentist. This will give them valuable information about your past dental history

 

Step 3 - Write to or telephone us, giving 21 days notice

You need to end your Contract with your present dentist. Notice will expire on the last day of the month and your entitlement to Supplementary Insurance and Insurance Services will also cease at that time

   

What you should do next

 

Step 4 - Re-register with a new Denplan dentist

To help you find a dentist, please use our online find a dentist facility. Please remember to give your new dentist your completed Patient Leaving form

 

Step 5 - Check if there will be an examination fee for your new Denplan Assessment

Check this before booking your first appointment with your new dentist as this can vary from practice to practice

 

Step 6 - Complete a new registration form and Denplan contract at your first appointment with your new dentist

If you re-register within six months of ending your previous registration, you can re-register free of charge

 

Step 7 - Check your monthly fee

Denplan dentists set their own fees and therefore your monthly fee may change

 

Step 8 - Check that your dentist is happy with your treatment needs

Remember that clinical opinions between dentists can and do vary. Your new dentist may have a different opinion of your treatment needs, and there may be a difference in what is excluded from your Contract

   

Please note:

  Registering with a new dentist will mean that your Supplementary Insurance and Insurance Services will re-commence when you have registered with a new dentist
   



Do you have questions or need advice?

Call our Customer Advisors

0800 401402

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