Coronavirus

To ensure we protect the health of our customers, especially those who are most in need, please read the following information to help us serve you in the best way possible:

 

Denplan dentists

Our Denplan Dentists can find all the normal information on the Dentist Dashboard. From here you will be able to order stock and view patient details or queries. 

You’re also able to contact us directly via email at [email protected] or web chat.

You can also still call us on 0800 328 3223, but please note, we currently have reduced staffing levels due to the impact of coronavirus on our business so our phone lines may be busier than usual.


Denplan patients

If you’re an existing Denplan patient and have a question about your plan please contact us via either the web chat here or email [email protected] in the first instance.

If you’d like to speak to us by phone, you can find our customer services numbers on the contact us page. Please note, we currently have reduced staffing levels due to the impact of coronavirus on our business so our phone lines may be busier than usual.


Individuals with Denplan as an employee benefit via an employer

If you’re an individual, who receives Denplan as an employee benefit via your employer, and have a question about your plan please contact us via either the web chat on www.denplan.co.uk/employeeonline or email [email protected] in the first instance. 

If you’d like to speak to us by phone, you can find our customer services numbers here.

Please note, we currently have reduced staffing levels due to the impact of coronavirus on our business so our phone lines may be busier than usual. 


Intermediaries and corporate clients

If you’re one of our intermediaries or your company offers Denplan as an employee benefit please contact your dedicated consultant as normal. 

If you’re unsure who your consultant is, or don’t have their contact details to hand, please email us at [email protected]



Our opening hours

Live chat and email: 9am-5pm Monday to Friday, closed Saturdays and Sundays


Phone: 9am-5pm Monday to Friday, closed Saturdays and Sundays


Please note, we currently have reduced staffing levels due to the impact of coronavirus on our business so our phone lines may be busier than usual.


Advice on coronavirus

If you're concerned about the coronavirus, read our blog for some advice.