Denplan’s Excel programme, an advanced quality assurance programme, developed for dentists
to help support clinical governance, professional regulation and excellence in patient care and
communication has been formally assessed and accredited by the United Kingdom Accreditation
Service (UKAS). UKAS accreditation of the Excel programme is ground-breaking because it is the
first dental service world-wide to achieve such recognition.
UKAS are the sole national accreditation body recognised by government to assess organisations
that provide certification, testing and inspection services against internationally agreed
standards. UKAS accredit over 3,000 organisations worldwide throughout industry, business and
commerce for this purpose. Accreditation by UKAS demonstrates an organisation’s competence,
impartiality, capability and helps underpin the credibility of performance, goods and services. The
accreditation of Denplan’s Excel programme will ensure that patients continue to receive high
standards and quality of care in dentistry, which is supportive of current NHS and overall
government healthcare objectives.
Henry Clover, Deputy Chief Dental Officer at Denplan, responsible for leading Denplan through
the accreditation process commented: “We are thrilled that fifteen years after the launch of the
Excel programme, heralding the arrival of a unique quality assurance programme in UK dentistry,
it has now been granted UKAS accreditation. This is the culmination of an enormous amount of
work to demonstrate that all aspects of the Excel programme conform to the ISO 17065 standard
for bodies certifying products, processes and services.
“UKAS accreditation of the Denplan Excel programme is recognition that Denplan has the
necessary competence, combined with robust procedures and operations in place to assess the
wide range of clinical, governance, legal and regulatory tasks that dental practices have to
perform. This will continue to ensure that high standards in patient care and communication are
met by Denplan’s Excel dentists.
“We believe that this accolade will also place all Excel dentists in a favourable position, as the
GDC (General Dental Council) moves towards introducing a revalidation scheme (now known as
‘continuing assurance’) and regulators like the CQC also recognising the potential value of clinical
service accreditation and peer review schemes as information sources to support its
Paul Stennett, Chief Executive of UKAS commented: “Congratulations to everyone at Denplan on
becoming the world’s first dental service to achieve UKAS accreditation. Confidence in the
quality of a number of diverse health and social care services is already underpinned by UKAS
accreditation, from imaging services and medical laboratories, to physiological services and care
home inspections. Accreditation of the Denplan Excel programme represents a natural extension
of that confidence into the dental care sector, providing assurance to commissioners, providers
and patients alike.”
Accreditation will be monitored through annual surveillance visits, with a full re-assessment every
four years. Denplan Excel dentists will now be allowed to use the UKAS symbol alongside the
Excel logo and Denplan will be supplying practices with a new Excel plaque free of charge.