Cwmbran Dental Care on DEPPA

Posted by Denplan on 14/06/2016
UKAS and Excel

"We first heard about PreViser through Dominic Hassall, whilst studying for our MSc at Warwick University and although we thought it was a useful risk assessment tool at the time, we initially ruled it out due to cost. We were therefore extremely excited in November 2013 when our excellent Key Client Consultant, James Lavington, told us that PreViser had become available as DEPPA to Denplan Excel accredited dentists. This made it affordable to us, with the added bonus of gaining Denplan Excel accreditation.

Initially DEPPA had a massive impact on our practice, as it motivated us to achieve our Denplan Excel accreditation, of which we are very proud. The support offered by Denplan was exemplary and the process has benefitted the whole team with regards to improved practice management and compliance with ever-changing regulations.

The DEPPA online programme itself, we have found simple to complete with the result being instantaneous. Patients are very impressed with the easy to understand, colour coded report that is generated. We are finding that it has more of an impact with regards to patient education and motivation, compared to the oral advice that they used to receive from us as a practice. Patients are realising that they have control of their degree of risk and can find this empowering. Several of our patients have stopped, or at least reduced their smoking habit after receiving their DEPPA report.

The DEPPA questionnaire given to new patients provides a useful ice-breaker and provides valuable insight on lifestyle factors that impact on their oral health. We feel the thoroughness and consistency of our patient examinations has also improved, as we are constantly thinking about factors that need to be considered to complete the DEPPA assessment, which has obvious patient benefits. New patients regularly comment that their previous dentist did not do this, which instantly makes us stand out as a practice.

All patients have welcomed DEPPA and they value the time and effort the team is spending to improve their oral health in the long term. One unexpected effect is the intra- familial rivalry that has developed, where family members want to achieve a better score than other members of their family! This demonstrates that patients are taking the message home and talking about it amongst themselves.

Initially the thought of DEPPA was a little daunting, but with a little practise it has seamlessly integrated into our routine patient care. Lastly and most importantly, we feel our patients are themselves benefitting from DEPPA. It is making patient communication, diagnosis and consenting much easier and we cannot now envisage working without it!"