Online counselling and advice for dentists

Both physical and mental health are key to performance and wellbeing

That’s why we’re providing Denplan members with free access to Simplyhealth’s virtual GP 24/7 service, virtual physiotherapy triage and a 24/7 employee assistance programme (EAP) for free, until your practice's contract with Denplan ends.

How to register your staff members:

Follow these simple steps:

Download the registration form (see download button below)
Fill in all ﬁelds of the registration form with all the details of your practice team members who would like to use these services
Email your completed form to [email protected]

Once we receive your form(s), those that have registered will receive an email with instructions on how to use these services within 24 hours.

Download form

Read FAQs

When filling in the form, please ensure that you:

Fill in all mandatory fields for all staff
Return only one spreadsheet per practice
Use home addresses only
Only include members of staff that work at the practice
Include unique email addresses for each staff member

If any of the above requirements are not met, your form will be returned which may result in a delay in being able to access these services. Due to GDPR, if you have more than 20 staff members, we recommend that you send their details in separate spreadsheets of no more than 20 on each, on separate emails.

Read T&Cs

Simplyhealth's GP 24/7 service

See a GP anytime, anywhere, 24 hours a day, seven days a week

If you or any member of your team need to speak to a GP to get advice or a diagnosis, or discuss medication, they’re just a couple of taps away.

To access this service, users will need to download our smart new Simplyhealth mobile application to book online video appointments with GPs or physiotherapists. The mobile application allows you to search for appointments, review the profiles of the GPs or physiotherapists to find the one that best suits your requirements, and see a range of appointment dates and times.

You will also be able to access your consultation history and the GPs’ or physiotherapists’ notes through the application, providing you with instant access to your Simplyhealth medical consultation records.

On the call, the GP can provide:

General advice
Medication advice
Private medication prescriptions (if the GP feels medication is appropriate)
Diagnosis advice

Physiotherapy triage

The GP 24/7 service also includes an online video physiotherapy triage service to advise on the best course of action, should you have any other aches and pains that you may not feel are worthy of a GP call, but you would still like some advice.

EAP service

Talk to someone.

You don't always know when you'll need someone to talk to.

That’s why we’re here 24 hours a day, 7 days a week. The EAP is a confidential helpline that offers compassionate support to you and your team whatever challenges you face.

Whether you have a health issue, legal concern, ﬁnancial challenge or just an everyday problem you’re facing right now, you’ll be able to speak to a specialist conﬁdentially who will be able to help. This ‘in the moment’ support can be for virtually any kind of issue, including (but not limited to):

Health & lifestyles issues including smoking and weight loss
Basic medical advice
Child and elder care advice
Emotional support
Stress assessment and management
Marital changes

To access this service

Due to this being a temporary product, counselling will only be available via telephone and not via the app. To access this service, a phone number will be provided in your welcome email. You’ll speak to a counsellor straight away, and they may be able to help you instantly, depending on the nature of your call.

A few words from a valued customer

“I have been grateful to Denplan as a conduit of that patient support to secure the financial health of our practice and consequently our own health and wellbeing. A valued addition to that support was SHP offering 3 months free access to their remote GP, Physio and Counselling service.

Having registered and made use of a remote physio consultation, as I go on my daily run/walk and feel my Achilles tendon twinging I measure my fitness progress, or lack of it, on my smartphone. However, in common with our patients currently, knowing that in the absence of face to face contact that help and advice is only a phone away consequently contributes to an immeasurable sense of wellbeing.

My thanks go to the individuals and teams that make up Denplan and all of Simplyhealth Professionals that have made an undersung but highly valued contribution to our health and wellbeing.”