Cookie policy

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1. Introduction

At Denplan, we are committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website.


2. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us understand how you interact with our site and improve your experience.


3. Types of cookies we use

We use different types of cookies depending on where you are (on our website or in our app). Here’s a breakdown.



Cookies on our marketing website


1. Strictly necessary cookies

These cookies are essential for the basic functioning of a website or application. They enable core features such as security, network management, and accessibility. Without these cookies, certain parts of the website might not work properly.


2. Performance and analytics cookies

These cookies collect anonymous data about how visitors use a website or app and are used by our analytics provider. They help us understand which pages are popular, how long users stay on the site, and how visitors interact with our website. This data helps improve the user experience.


3. Functional cookies

These cookies allow a website to remember choices you’ve made (such as your username, language preference, or region) and provide enhanced, more personalised features. They improve your overall experience but are not essential for the website to work.


4. Marketing cookies

These cookies are used to deliver more relevant advertisements to users based on their browsing habits. Some of the data is shared with third-parties, like social media platforms or our analytics provider to ensure that our ads reach the most appropriate people.



Cookies in our application (Denplan)


1. Strictly necessary cookies

These cookies are essential for the basic functioning of the application. They enable core features such as security, network management, and accessibility. Without these cookies, certain parts of the application might not work properly.


2. Performance and analytics cookies

These cookies collect anonymous data about how visitors use the application. They help us understand which pages are popular, how long users stay on the site, and what user journeys our users take. This data helps improve the user experience.



4. How to manage your cookie preferences


Cookie preferences on our marketing website


You can turn off cookies that are not strictly necessary by clicking the cookie icon in the bottom left-hand corner of the screen when browsing our website.


Alternatively, several third-party services we use have a cookie opt-out feature. To opt out of individual cookies, please click on the relevant opt-out link below:


Cookie preferences in our application (Denplan)


For practice users

We use cookies to ensure that our platform operates smoothly, troubleshoot issues, and deliver the best possible experience as part of our service to you under the terms of our contract. You must accept our application cookies to access and use our services, as they are necessary for the essential features and support we provide.


For patient users

You have control over the cookies we use. You can manage your cookie preferences or withdraw your consent at any time by updating your settings in the Cookie Declaration in our application.


To learn more about how we process personal data in our application, you can read our Privacy Policy.



5. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be reflected on this page.



6. Contact us

If you have any questions about our use of cookies, please contact us at [email protected].

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Denplan is a trading name of Denplan Limited. Denplan Limited is incorporated in England and Wales, company no. 01981238. Registered office: Anton House, Chantry Street, Andover, Hampshire SP10 1DE. Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy that are 12 months or less in duration are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited 10627575 is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved. Denplan Limited is an Appointed Representative of Simplyhealth Funding Services Limited. Financial Services Register number 195821. Simplyhealth Venture One Limited is a credit broker and not a lender in respect of regulated credit agreements. Credit is arranged by Zopa Bank Limited trading as Dividebuy.  Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register 800542. Simplyhealth Funding Services Limited acts as a credit broker, not a lender and introduces patients to Zopa Bank Limited (company no.10627575). Credit is available to permanent UK residents aged 18+, subject to status, any missed payments may affect your ability to obtain credit from DivideBuy and other lenders. Please spend responsibly. Denplan Limited receive a commission from Zopa Bank Limited for these introductions.  The amount of commission received by Denplan Limited will vary depending on the product and amount borrowed by the patient. This commission does not affect the amount payable by the patient, or the interest rate offered to patients, which is set independently by Zopa. Simplyhealth Funding Services Limited is incorporated in England and Wales, company no. 03681199. Registered office: Anton House, Chantry Street, Andover, Hampshire, SP10 1DE. Simplyhealth Funding Services Limited is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 308943 to carry on regulated consumer credit activities. © Denplan Limited 2026. All rights reserved  Some of our services are provided by Third Party suppliers.