Learn more about your Denplan fees.
Your Denplan monthly fees are set by your dentist and are based on your oral health, and the treatments you're likely to receive in the future. They're also determined by your dental practice, and its running costs which vary from one practice to another.
Why might my fees change?
As your fees are based on your oral health, they may adjust in relation to the amount of treatment you need over a period of time. Your dentist may also review their fees in line with business costs, professional regulations and inflation.
Who collects my payments?
We collect your payments, and forward them directly to your dental practice. This saves your dental team spending time on paperwork and administration, leaving them free to give you the best possible dental care.
Why do I pay extra for specialist/referral treatment?
At some point your dental team may refer you to a specialist for treatment, such as an orthodontist or oral surgery expert. As your payment plan contract is between you and your registered dentist, it only covers the care you receive from them and certain members of their dental team.
As specialist treatment is not a part of your regular care with your registered dentist, they will not have taken it into account when setting your Denplan fee.
Does claiming on my Denplan Supplementary Insurance affect my fee?
Making a claim on your Denplan Supplementary Insurance that is included in your payment plan doesn't affect your payments.
However, if your oral health changes as the result of a dental injury, you may need an increased level of care in the future, and your dentist may review your fee.
If you have more questions about your fees, you can also call our Patient Support team on 0800 401 402, or contact us online.