Legal

Acceptance of terms
Access to and use of this website is subject to the following terms and conditions, which you are deemed to have accepted in full by accessing the website. If you do not wish to accept these terms and conditions you should leave the website immediately.
Website access and use
The information on our website is aimed at people who are accessing the website from, and who are residents of, the United Kingdom, Channel Isles and Isle of Man. If you choose to access the website from any other locations you are responsible for compliance with local laws and for assessing the extent to which local laws are applicable.
Corporate information
Denplan is a trading name of Denplan Limited. Limited is incorporated in England and Wales with registered no. 01981238. Registered address:
Denplan, part of Simplyhealth
Anton House
Chantry Street
Andover
Hampshire
SP10 1DE
Tel: 0800 401 402
Office hours are: 9:00am to 5.00pm Monday to Friday. Your calls may be recorded and monitored for training and quality assurance purposes.
Email: [email protected]
Main website: www.denplan.co.uk
Registration and regulatory information
Denplan Payment Plans provided by your dentist are administered by Denplan Limited.
Dental insurance policies (regulated by the FCA) are provided by Simplyhealth Access.
Simplyhealth is a trading name of Simplyhealth Access. Simplyhealth Access is incorporated in England and Wales, company no. 00183035. Registered office:
Anton House
Chantry Street
Andover
Hampshire
SP10 1DE
Simplyhealth Access is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 202183.
Denplan Limited is an Appointed Representative of Simplyhealth Access, Financial Services Register number 195821. Premiums received by Denplan Limited are held by us as an agent of the insurer. Denplan Limited is regulated by the Jersey Financial Services Commission for General Insurance Mediation Business, firm reference GIMB0234.
On-demand, self-pay or discounted services are provided by Simplyhealth Guidance.
Simplyhealth is a trading name of Simplyhealth Guidance Limited. Simplyhealth Guidance Limited is incorporated in England and Wales, company no. 10476781. Registered office:
Anton House
Chantry Street
Andover
Hampshire
SP10 1DE
Our website provides information on dental payment plans, insurance and other non-regulated health and well-being services.
Some of our services are provided by third-party suppliers.
Availability
We will endeavour to ensure that this website is accessible 24-hours a day. However, we will not be liable if, for any reason, the website is unavailable at any time or for any period.
We reserve the right to suspend access to the website temporarily or permanently and without notice.
We will not be liable for loss or damages arising in contract, tort or otherwise if this site becomes unavailable or is suspended for any reason.
Monitoring communications
We may record or monitor telephone calls to and from Simplyhealth Group companies for training and quality assurance purposes, and to help us continually improve our products and services for you. There is no guarantee that any email sent by you will be received by us, or that the contents of any such email will remain private during internet transmission. If you have any concerns, you may prefer to telephone or write to us instead.
Copyright
Copyright of our website belongs to Denplan. Our website may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in any media by any person without the prior written consent of Denplan.
Personal Information
Our Privacy Policy governs how we use your personal information. Make sure you read the Privacy Policy carefully so you know your rights and our obligations when it comes to your personal information.
What happens if you give us false information
Simplyhealth take steps to detect and prevent fraud or improper claims. Where we are notified of, or identify, a potential fraud we will investigate and record this, if you give us false or inaccurate information and we suspect fraud, we will notify appropriate legal and professional bodies.
Disclaimer
The information on this website is not intended to be a substitute for professional medical advice. It should not be used for medical diagnosis or treatment.
Denplan will not be liable for any loss or damage arising from the use of or inability to use our website (including without limitation, loss of business, profit or consequential loss).
Our website aims at providing you with accurate information. We have used all reasonable care and skill in crafting the content on this website, but we make no warranty as to the accuracy of the information and we will not accept liability for any errors and/or omissions.
Material appearing on this website will include material submitted by parties other than Denplan and this website may contain links to other websites operated by third parties. It is the responsibility of third parties to ensure such material and websites comply with all relevant laws and regulations. To the maximum extent permissible by law Denplan disclaims all responsibility for such websites.
Legal governance
By using this website you are agreeing to be bound by the terms of use set out in this notice which is to be governed by and construed in accordance with English Law.
Anti-corruption and bribery statement
We conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption.
We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships.
Modern Slavery
Simplyhealth does not tolerate modern slavery or human trafficking in our organisation or in our supply chain. This statement sets out the steps that we have taken to eliminate, as far as possible, the risk of modern slavery and human trafficking taking place.
Gender Pay Gap Reports
Denplan is a member of Simplyhealth Group. Simplyhealth releases its first Gender Pay Gap Report annually. Reporting our gender pay gap is extremely important to us because this gives us a starting point from which to improve and open up real conversations about gender equality with our people.
Click here to read our full Gender Pay Gap Reports from 2017 to the present year.