Acceptance of terms


Access to and use of this website is subject to the following terms and conditions, which you are deemed to have accepted in full by accessing the website. If you do not wish to accept these terms and conditions you should leave the website immediately.

Website access and use

The information on our website is aimed at people who are accessing the website from, and who are residents of, the United Kingdom, Channel Isles and Isle of Man. If you choose to access the website from any other locations you are responsible for compliance with local laws and for assessing the extent to which local laws are applicable.


Corporate information

Denplan, part of Simplyhealth

Hambleden House

Waterloo Court


SP10 1LQ


Denplan Limited is incorporated in England and Wales with registered no. 01981238


Tel: 0800 401 402

Office hours are: 9:00am to 5.00pm Monday to Friday. Your calls may be recorded and monitored for training and quality assurance purposes. 


Fax: +44(0) 1962 840846

Email: [email protected]

Main website:


Registration and regulatory information

Part of the Simplyhealth group of companies, Denplan Limited is an Appointed Representative of Simplyhealth Access for arranging and administering dental insurance. Simplyhealth Access is incorporated in England and Wales, registered no. 183035 and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This information can be checked by visiting the Financial Conduct Authority’s website or by contacting the Financial Conduct Authority on 0800 111 6768. 


Denplan Limited is regulated by the Jersey Financial Services Commission for General Insurance Mediation Business. Insurance policies are underwritten by Simplyhealth Access and Denplan Limited only arranges insurance underwritten by Simplyhealth Access. Premiums received by Denplan Ltd are held by us as an agent of the insurer.



We will endeavour to ensure that this website is accessible 24-hours a day. However, we will not be liable if, for any reason, the website is unavailable at any time or for any period. 


We reserve the right to suspend access to the website temporarily or permanently and without notice. 


We will not be liable for loss or damages arising in contract, tort or otherwise if this site becomes unavailable or is suspended for any reason.


Monitoring communications

We may record or monitor telephone calls to and from Simplyhealth Group companies for training and quality assurance purposes, and to help us continually improve our products and services for you.  There is no guarantee that any email sent by you will be received by us, or that the contents of any such email will remain private during internet transmission. If you have any concerns, you may prefer to telephone or write to us instead.



Copyright of our website belongs to Denplan. Our website may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in any media by any person without the prior written consent of Denplan.


Personal Information

Our Privacy Policy governs how we use your personal information. Make sure you read the Privacy Policy carefully so you know your rights and our obligations when it comes to your personal information.


What happens if you give us false information

Denplan take steps to detect and prevent fraud or improper claims. Where we are notified of, or identify, a potential fraud we will investigate and record this, if you give us false or inaccurate information and we suspect fraud, we will notify appropriate legal and professional bodies.



The information on this website is not intended to be a substitute for professional medical advice. It should not be used for medical diagnosis or treatment.


Denplan will not be liable for any loss or damage arising from the use of or inability to use our website (including without limitation, loss of business, profit or consequential loss).


Our website aims at providing you with accurate information. We have used all reasonable care and skill in crafting the content on this website, but we make no warranty as to the accuracy of the information and we will not accept liability for any errors and/or omissions.


Material appearing on this website will include material submitted by parties other than Denplan and this website may contain links to other websites operated by third parties. It is the responsibility of third parties to ensure such material and websites comply with all relevant laws and regulations. To the maximum extent permissible by law Denplan disclaims all responsibility for such websites.


Legal governance

By using this website you are agreeing to be bound by the terms of use set out in this notice which is to be governed by and construed in accordance with English Law.


Anti-corruption and bribery statement

We conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption.


We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships.


Modern Slavery

Denplan do not tolerate modern slavery or human trafficking in our organisation or in our supply chain. This statement sets out the steps that we have taken to eliminate, as far as possible, the risk of modern slavery and human trafficking taking place.


Gender Pay Gap Report 2017

Denplan is a member of Simplyhealth Group.   Simplyhealth releases its first Gender Pay Gap Report for 2017. Reporting our gender pay gap is extremely important to us because this gives us a starting point from which to improve and open up real conversations about gender equality with our people.


Click here to read our full Gender Pay Gap Report for 2017.


Gender Pay Gap Report 2018

We are committed to ensuring our employees reflect the diversity of our customer base and communities.


Click here to read the full Simplyhealth Gender Pay Gap Report for 2018.