Welcome to the Denplan contact centre

 

We want to be able to deal with your issue as quickly as possible, so we’ve included the links we think you’ll need.

 

Temporary coronavirus opening hours

 

Live chat and email: 9am-5pm Monday to Friday, closed Saturdays and Sundays

 

Phone: Customers can leave us a voicemail between 9am-5pm Monday to Friday, closed Saturdays and Sundays

 

Please note, due to recent events surrounding Coronavirus, we have changed the way we serve you due to health and safety precautions for our staff. This is a temporary measure.

 

If you need to speak to us straight away, the best way to contact us via LiveChat. Alternatively, you can contact us by email at [email protected] Please remember to include your full name, date of birth and full postal address.

 

In addition to this, for any customers who do not have the use of email or access to our LiveChat, you can leave a message by calling us and pressing 1. Please be aware that we will prioritise our vulnerable customers with this answerphone service, but aim to get back to you as quickly as possible.

I'm a ...

Patient



Want to discuss your Denplan plan with one of our customer advisors? Or need emergency details? Find the numbers you need, or use our contact form.

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I'm a ...

Denplan dentist/practice staff member

 

This area is for the dentist and practice enquiries for Denplan members. Use our form or contact number to get the support you need.

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I'm a ...

Non-Member Dentist/practice staff member

 

Not a Denplan member yet but interested in how we can help you? Get in touch or request a call-back, and our team will get back to you.

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I'm a ...

School bursar



Got a question about your school Denplan account, or have a child covered by Denplan through their school? Use our School Customer Service details to get in touch.

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I'm a ...

Company with Denplan

 

These details will help if you have a question or request surrounding your company account with Denplan. This is supported by our Simplyhealth team.

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I'm an ...

Intermediary

 

Are you an intermediary looking to offer Denplan payment plans? Or have a question about our offering? Contact us here.

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Login if you have a Denplan policy through your employer

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Policyholder via my employer

 

Want to discuss your policy or find out where to claim? Contact us here.

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For press enquiries, please email us:
Email our press office

Simplyhealth House

Victoria Road

Winchester

Hampshire

SO23 7RG

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