GP appointments and mental health support
Good health is our goal, yours and your team's
Both physical and mental health are key to performance and wellbeing. That's why we're giving Denplan Plus members free 24/7 access to GP appointments, and to 24/7 mental health support and information services.
If you're from a Denplan Plus practice you'll be able to access these services until your practice's agreement with Denplan ends.
Simplyhealth's GP 24/7 service
Speak to a GP anytime, anywhere, 24 hours a day, seven days a week.
If you or any member of your team need to speak to a GP to get advice, a diagnosis, or to discuss medication, they’re just a couple of taps away.
You can access this service via the SimplyPlan App, or through your Simplyhealth online portal. You'll then be able to book a GP appointment at a time and date that suits you.
24/7 GP appointments can provide:
General advice
Medication advice
Private medication prescriptions (if clinically appropriate)
Reassurance and signposting
Mental health support and information services
Our confidential helpline offers compassionate support, whatever challenges you face, 24 hours a day, seven days a week.
Whether you need emotional support or practical guidance, you can speak to a qualified specialist quickly and confidentially.
This service is more than just a counselling support service and can help employees with a wide range of practical, day-to-day issues, providing individuals with the appropriate support:
Emotional struggles
Marital changes
Anxiety
Bereavement
Wills and probate
Debt
Housing
To access this service
A phone number will be provided in your welcome email and can be accessed via the SimplyPlan App. When you call, you’ll get through to a qualified counsellor straight away, and they may be able to help you instantly, depending on the nature of your call.
Most frequently asked questions
How long will the free service last for?
If you are from a Denplan Plus practice you will be able to access these services until your practice's agreement with Denplan ends.
How much will it cost?
Nothing. Simplyhealth will cover the cost of Denplan practice staff using these services. The only potential cost could be if the GP issues a private prescription.
Who should I contact if I have a query with the app?
For any queries relating to your Simplyhealth Plan or the app, please contact us on [email protected]
A few words from a valued customer
I have been grateful to Denplan as a conduit of patient support to secure the financial health of our practice and consequently our own health and wellbeing. A valued addition to the support was SHP, offering 3 months of free access to their remote GP, physio and counselling service.
Having registered and made use of a remote physio consultation, as I go on my daily run/walk and feel my Achilles tendon twinging, I measure my fitness progress (or lack of it) on my smartphone. However, like our patients, knowing that help and advice are just a phone call away, even without face-to face contact, contributes significantly to a sense of wellbeing.
My thanks go to the individuals and teams that make up Denplan and all of the Simplyhealth professionals that have made an undersung, but highly valued, contribution to our health and wellbeing.
Dr Gordon R Boyle, Partner at Dentistry+, Glasgow
Discover more benefits
Find out more about how our Denplan Plus support agreement allows us to deliver more to you and your teams through benefits, savings and rewards.