"I’m a talkative person. It’s one of the reasons I was drawn to dentistry – it’s all about the people for me. I’d never expected to open my own practice, but when premises became available near my home in South Wales, I thought, well, why not?
I had one child when I opened the practice; I’ve since had another three and we’ve gone from three to five surgeries in those 18 years, so I’ve been pretty busy. I have a fantastic team of six dentists; we’re all so driven to do our absolute best for our patients, and for each other. But we’d been drowning in paperwork, barely turning a profit, with patient numbers becoming unmanageable under our NHS contract. We just couldn’t go on as we were, it was affecting the way we felt about the profession we all loved and the care we could give."