Good health is our goal, yours and your team's
Both physical and mental health are key to performance and wellbeing
That's why we're giving Denplan Plus members free 24/7 access to video GP appointments, access to 24/7 mental health and wellbeing support through telephone counselling and information services and easy online physio assessments* through Simplyhealth.
If you have already registered, your access to these services will be free of charge until the 31st December 2021. If you are from a Denplan Plus practice you will be able to access these services until your practice's agreement with Denplan ends.
*Online physio appointments are not 24/7. They are available Mon–Fri: 8am-7pm. Sat: 10am–1pm. Closed on Sundays and Bank holidays.
Simplyhealth's GP 24/7 service
See a GP anytime, anywhere, 24 hours a day, seven days a week.
If you or any member of your team need to speak to a GP to get advice or a diagnosis, or discuss medication, they’re just a couple of taps away.
To access this service, users will need to download our smart app SimplyConsult to book online video appointments with GPs or physiotherapists. The mobile application allows you to search for appointments, review the profiles of the GPs or physiotherapists to find the one that best suits your requirements, and see a range of appointment dates and times.
You will also be able to access your consultation history and the GPs’ or physiotherapists’ notes, providing you with instant access to your Simplyhealth medical consultation records.
24/7 video GP appointments can provide:
- General advice
- Medication advice
- Private medication prescriptions (if the GP feels medication is appropriate)
- Diagnosis advice
Online physiotherapy assessments provide a triage service to advise on the best course of action, should you have any other aches and pains that you may not feel are worthy of a GP call, but you would still like some advice.
*Online physio appointments are not 24/7. They are available Mon – Fri: 8am - 7pm. Sat: 10am – 1pm. Closed on Sundays and Bank holidays.
Mental health and wellbeing support
You don't always know when you'll need someone to talk to.
That’s why we’re here 24 hours a day, 7 days a week. Our confidential helpline offers compassionate support, whatever challenges you face.
Whether you have a health issue, financial challenge or just an everyday problem you’re facing right now, you’ll be able to speak to a qualified specialist quickly and confidentially who will be able to help. This ‘in the moment’ support can be for virtually any kind of issue, including (but not limited to):
- Health & lifestyles issues including smoking and weight loss
- Basic medical advice
- Child and elder care advice
- Emotional support
- Stress assessment and management
- Marital changes
To access this service
A phone number will be provided in your welcome email. You’ll get through to a qualified counsellor straight away, and they may be able to help you instantly, depending on the nature of your call.