Good health is our goal, yours and your team's

Both physical and mental health are key to performance and wellbeing


That's why we're giving Denplan Plus members free 24/7 access to GP appointments and to 24/7 mental health and wellbeing support through telephone counselling and information services.


If you are from a Denplan Plus practice you will be able to access these services until your practice's agreement with Denplan ends.

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Simplyhealth's GP 24/7 service

Speak to a GP anytime, anywhere, 24 hours a day, seven days a week.

If you or any member of your team need to speak to a GP to get advice or a diagnosis or discuss medication, they’re just a couple of taps away.

You can access this service via the SimplyPlan App, or through your Simplyhealth online portal. You will then be able to book a GP appointment at a time and date that suits you.


24/7 GP appointments can provide:

  • General advice
  • Medication advice
  • Private medication prescriptions (if clinically appropriate)
  • Reassurance and signposting
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Mental health and wellbeing support

You don't always know when you'll need someone to talk to.

That’s why we’re giving you access to a counselling and advice helpline, 24 hours a day, 7 days a week. The confidential helpline offers compassionate support, whatever challenges you face.


Whether you have a health issue, financial challenge or just an everyday problem you’re facing right now, you’ll be able to speak to a qualified specialist quickly and confidentially who will be able to help. This ‘in the moment’ support can be for virtually any kind of issue, including (but not limited to):

  • Health & lifestyles issues including smoking and weight loss
  • Basic medical advice
  • Child and elder care advice
  • Emotional support
  • Stress assessment and management
  • Marital changes


To access this service

A phone number will be provided in your welcome email and can be accessed via SimplyPlan. When you call, you’ll get through to a qualified counsellor straight away, and they may be able to help you instantly, depending on the nature of your call. 

A few words from a valued customer

“I have been grateful to Denplan as a conduit of that patient support to secure the financial health of our practice and consequently our own health and wellbeing. A valued addition to that support was SHP offering 3 months free access to their remote GP, Physio and Counselling service.

Having registered and made use of a remote physio consultation, as I go on my daily run/walk and feel my Achilles tendon twinging I measure my fitness progress, or lack of it, on my smartphone. However, in common with our patients currently, knowing that in the absence of face to face contact that help and advice is only a phone away consequently contributes to an immeasurable sense of wellbeing.

My thanks go to the individuals and teams that make up Denplan and all of Simplyhealth Professionals that have made an undersung but highly valued contribution to our health and wellbeing.”

Dr Gordon R Boyle, Partner at Dentistry+, Glasgow