Business and marketing support

 

As a member of Denplan you and your practice staff benefit from our extensive range of support, including our selection of exclusive business and marketing services. 

We’re here to make your life easier and your practice more profitable.

Business support

 

 Keep your practice running smoothly

Support network


You'll have a dedicated consultant to help you achieve maximum benefit from your payment plans. And our practice support team to help with day-to-day issues. Your personal support network have it all covered, from ordering literature to developing a formal business plan.

Top customer service


Our customer advisors are here to handle any questions from your patients about Denplan. From queries about their payment plans to updating contact details, our experienced team are here to help your patients.  So, that's one thing less for you to worry about.

Monthly patient reports


You'll receive a monthly online report about your Denplan patients. Providing you with useful information, such as plan leavers or joiners, and the fees they’re paying.


These reports are also available to view on the dashboard quickly, easily and at your own convenience.

Patient feedback


It’s vital to know how your patients feel about your practice and the dental care they've received. That’s why we support you to carry out patient research. And help you to improve your overall patient experience.

Simple online portal

 

As a member dentist, your online dashboard gives you simple; efficient control and in just a few clicks, you can access:

  • Online patient application
    Letting your patients register their Denplan payment plan online.
  • Live patient fee amendments
    Update fees against individual payments to ensure your patients are paying the right fee for the level of cover they are receiving.
  • Registration Facility administration
    Change a patients treating dentist or move patients between Registration Facilities without needing to call our PSA team.
  • Patient details updates
    Keep your patients information up-to-date by amending details such as change of name or address.
  • Practice performance profiles
    Useful information about your practice. From net patient growth, to cancellation reasons, and income totals.
  • Patient data exchange
    Shares data between your system and ours, keeping your patient data up to date.
  • Quality manuals
    Providing quality guidance on all aspects of running a dental practice. Our manuals include the latest information on legislative and regulatory updates.
  • Apply for Denplan Essentials Direct 
    If you offer Denplan Essentials in your practice, Denplan Essentials Direct allows patients to join quickly and easily through a link from our 'Find a Dentist' tool, or we can set up a link for your practice website.
  • Denplan Advantage
    Benefit from a range of exclusive member offers on a range of business services and products.

 

Marketing support

Promote your dental practice for optimum success

 

Marketing is an essential part of your business plan and is key to growing and developing your dental practice. 

Practice marketing consultancy

As a member dentist, you have access to our specialist marketing team. They're on hand to help you promote and grow your practice. 

 

Depending on your business plans, this could include:

  • Drawing up a marketing plan specific for your practice needs
  • Designing marketing collateral to attract or retain patients
  • Advising on marketing channels to reach your target market
  • Giving advice on social media
  • Access to our online tool, Simply Select, which hosts over a hundred templates to help you quickly market your products and services

Patient profiling

 

Patient profiling reports (worth £2,500) provide detailed information about your patients and the people living around your practice. 

 

The report combines your patient information overlaid with demographic , regional data provided by CACI creating a comprehensive summary of consumer behaviour which will help inform your marketing decisions.

 

The patient profile report, may be offered to you as part of the business review and goal setting with your Business Development Consultant. 

Simply Select

 

Simply Select is our free online platform providing marketing resources for practices to use.

 

There is a wide range of posters, leaflets, social media posts, templates and marketing guidance booklets, many of which can be personalised with your own practice logo. If you do not already have a log in for Simply Select please contact [email protected].