Tell us about a bereavement

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We’re very sorry to hear about your loss.


We're here to support you through this difficult time. Please use this page to notify us of a bereavement so we can begin the necessary steps to assist you.

We are sorry to advise that we cannot action any cancellation of this nature without consent from a direct family member or from someone who has and can prove their Power of Attorney over the patient or hold a death certificate.

If you know of someone who matches this criteria, please ask them to kindly get in touch the same way and we will be more than happy to help.

All fields are required unless labelled optional.

For contact details - Person notifying us

For the deceased - Policy holder

Other useful links

Help and bereavement support

Cruse Bereavement Care – www.cruse.org.uk
The Samaritans – www.samaritans.org
Age UK – www.ageuk.org.uk

Funeral services

National Association of Funeral Directors – nafd.org.uk
The British Humanist Association – humanism.org.uk
The Natural Death Centre – www.naturaldeath.org.uk

Financial and legal advice

The Probate Service – www.theprobateservice.org

Citizens Advice Bureau – www.citizensadvice.org.uk