Frequently asked questions from dentists and practices

We understand that you may have additional questions about joining Simplyhealth Professionals. Below are some frequently asked questions about what we do for dentists. 

If you can’t find the answers to your questions here, you can call our support team. 

If you’re not currently a member call 0800 169 9962.  

If you’re already a member dentist or practice, call our Practice Support Advisors on 0800 328 3223 or contact your Dental Business Consultant.


Why should I join Simplyhealth Professionals?

We provide flexible payment plans that provide your patients with a way of spreading the cost of their dental care, and the pay-monthly system provides your practice with a regular income. This allows you to plan your finances for the year, book holidays and training days without the worry of lost income. It also means that if your patients miss or cancel appointments you don’t lose income. 

We also offer an extensive range of support services, to help your practice with business planning, marketing and PR consultancy and dental regulation support. Additionally, you’ll gain access to a wide variety of training opportunities for the whole practice team.

How do I join?

You can join Simplyhealth Professionals online by completing our short application form.   

Click here to complete the application form.  

Alternatively, you can call 0800 169 9962 or request a Consultant visit if you’d like to speak to someone before you join. 

» Find out more about joining us as a dentist

Do I have to do a mailing?

No, you do not have to mail your patients. 

However, we recommend it as a great way to support recruitment of Denplan patients - and of course, we have a dedicated team to support you with the mailing.

Do I have to pay for a visit from a Dental Business Consultant?

No, all Consultant visits are free.

Do I need to sign up all of my patients to a Denplan plan?

No. You can choose to sign up a specific proportion number of your patients to a Denplan payment plan, whether you’re a private or NHS practice.

How do you keep me up to date with information about my Denplan patients?
You can view this information by logging into your online dashboard. The information will be made available to you via a monthly report which you can access via your dashboard or in the paper report you receive from us monthly.
What do I get for my membership?
As well as providing flexible dental payment plans for your patients, we also offer a variety of other services as part of your membership. 

This includes access to business support, marketing and PR consultancy and support with dental regulations.

We offer members a range of training courses for everyone in the practice team, many at reduced rates. We can even arrange bespoke training courses for you and your team. 

You'll also have a Dental Business Consultant and Practice Support Advisor to help you and answer any enquiries you may have.

How quickly can I join?

You can join straight away, either online or by calling 0800 169 9962.

» Find out more about joining us as a Dentist

When do I get paid?

You will be paid on the 22nd of each month, or earlier if this date falls on a weekend or bank holiday.

Why should I join Simplyhealth Professionals rather than another payment plan provider?

We believe in offering more to our members. You’ll get help with marketing, business planning and dental regulations as part of your membership, saving you the cost of consultancy fees. 

We’ll also assign you a Dental Business Consultant and Practice Support Advisor to support you with almost anything you need. 

To find out more about the great additional benefits of membership, visit our supporting your practice section.

How much does it cost to join?

Its free to join us for all UK practising GDC registered dentists.  Just complete our short application form to get started.

Joining Simplyhealth Professionals 

How do I sign patients up to a Denplan plan?

When you join us, your Consultant will help you set up the plans you’d like to offer your patients. After these are set up, patients can join in a number of ways: online, over the phone, in the practice or by post.

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