Simplyhealth have partnered with Square Health to provide their GP services to our clients.
Square Health has been clinically chosen by Simplyhealth to provide this GP and Physio triage app, SimplyConsult. Together, we work to deliver a trusted service to our customers.
Square Health gives you access to over 5,000 medical specialists across the UK. Their Video GP service allows you to speak face-to-face to a doctor at a convenient time and from the comfort of your own home.
Square Health is the culmination of over 20 years of experience within the healthcare sector. Our founders are practising doctors who have a wealth of experience and expertise in the delivery of medical services.
To speak to a GP simply download the SimplyConsult app, register using the same details previously provided, click on GP, and enter a few details regarding the reason you are calling. You can select a male or female GP and choose a day and time suitable for you. You will receive a reminder via text 15 minutes prior to the appointment.
To get started you just need to log into the app. Then when the consultation button turns purple, just tap it to begin.
Following the appointment a copy of the notes will be available on the app, giving you the chance to review any advice given during the consultation and enabling you to download these notes as necessary to share with healthcare practitioners. If you have used the service before you can even choose to see the same GP again (subject to availability).
Where possible, we will always try to accommodate your preference to speak to a male or female GP. All of our GPs are friendly, experienced, NHS practising GPs, with exactly the same qualifications as your own NHS GP.
Anything you would normally ask your own GP. For example, about any vaccinations you might need if you’re travelling, or if you have sensitive or confidential concerns, or need explanations of diagnosis or treatment, aches and pains or any health issues related to your age or any other health-related query you might have.
Yes. Your Square Health doctor will go through all the usual information, including likely return dates and any special instructions for your employer.
Your sick note/ fit for work note will be ready to email or post to you immediately following your appointment.
Please make sure you are available at the time of your appointment and check the app is working on your smart phone.
You will need to discuss your symptoms and/or condition with the doctor, so please make sure you are in a suitable environment, and where both you and the doctor can hear.
The service is available 24 hours a day, 7 days a week, 365 days a year.
Many of our customers receive the advice, reassurance and, where appropriate, diagnosis they need from the GP. The GPs can assist with most questions you may want to ask a GP, but there may be some cases where you may have to see your own GP.
Please also note that this service is not appropriate for treatment in an emergency or life-threatening situation, for example chest pains, breathing problems, suspected stroke or bone fracture, severe bleeding or loss of consciousness. If you believe that you, or any person you are assisting, needs urgent or emergency treatment you should immediately dial 999 or seek alternative emergency medical services.
Yes. If the GP thinks it’s appropriate, they can issue a private prescription to be sent to you. They can also arrange for the medication to be delivered to you directly should you wish. There is a cost for this service which will not be covered by Simplyhealth.
Your current exemptions will not apply. If you require a prescription following your medical consultation you will be required to pay for the prescription medicine. Your Square Health doctor will go through this with you during your consultation.
Following your consultation, your health history will be updated within the app and stored securely by Square Health.