How to Claim

There are three ways to make a claim for dental injuries and emergencies

You can claim online, by post, or by email. If you've had emergency dental treatment in the UK, log in to our online portal below to claim.

To claim by post, click below to download the relevant form. Or use the link below to submit your claim via email.

Claiming online

If you've had emergency dental treatment in the UK, you can make a claim online. You'll need to have the following to hand:

Your details, including your membership number
Details of the dentist who treated you
Details of the appointment and the treatment you received
A scan or picture of the receipt from the treatment, in one of these file formats: BMP, JPEG/JPG, ODT, PDF, PNG or TIF

Claiming by post

To claim by post, first download the correct claim form from the list below.

Fill in the details and return it to Denplan with proof of the dental treatment you've had.

Claiming by email

Claiming via email is much like claiming by post, to get started you'll need to download the correct claim form from the list below.

Once you have the form, fill in the details and return it to [email protected] with proof of the dental treatment you've had.

Start your claim

Select the claim you would like to make from the options below.

Please note, the forms and online availability vary based on claim type. If you are making a claim through your employee benefit, head to the corporate online portal here.

Make a claim for a temporary emergency dental treatment in the UK and were 40+ miles away from your dentist

Make a claim for a temporary emergency dental treatment in the UK, if you are a Denplan Emergency patient

Make a claim for a treatment following a dental injury (anywhere in the world)

Make a claim for an out-of-hours emergency treatment or telephone consultation

Make a claim for a dental treatment in hospital

Make a claim for a temporary emergency dental treatment overseas

Make a claim for mouth cancer cover and hospital cash

Things to consider

All claims should be sent within 60 days of your treatment
If your claim is successful, payment will be sent to the account under your patient registration number. So, if someone else pays for your Denplan plan, their account will receive the payment.
Treatment costs will be refunded up to the benefit limits outlined in your policy document. Any changes outside the benefit limit are to be paid by you directly to the treating dentist.

Helpful documents