How to Claim

There are two ways to make a claim for dental injuries and emergencies

 

You can either claim by post with the relevant form below, or, if you've had emergency dental treatment in the UK, through our online portal.

Claiming online

 

If you've had emergency dental treatment in the UK, you can make a claim online. You'll need to have the following to hand:

  • Your details, including your membership number
  • Details of the dentist who treated you
  • Details of the appointment and the treatment you received
  • A scan or picture of the receipt from the treatment, in one of these file formats:  BMP, JPEG/JPG, ODT, PDF, PNG or TIF

Claiming by post

 

To claim by post, first download the correct claim form from the list below.

 

Fill in the details and return it to Denplan with proof of the dental treatment you've had.

Start your claim

Select the claim you would like to make from the options below 

Please note, the forms and online availability vary based on claim type. If you are making a claim through your employee benefit, head to the corporate online portal here.

 

 

 
Make a claim for a temporary emergency dental treatment in the UK and were 40+ miles away from your dentist
Claim online
Claim by post
 
Make a claim for a temporary emergency dental treatment in the UK, if you are a Denplan Emergency patient 
Claim online
Claim by post
 
Make a claim for a treatment following a dental injury (anywhere in the world)
Claim by post
 
Make a claim for an out-of-hours emergency treatment or telephone consultation
Claim by post
 
Make a claim for a dental treatment in hospital
Claim by post
 
Make a claim for a temporary emergency dental treatment overseas
Claim by post
 
Make a claim for mouth cancer cover and hospital cash
Claim by post

Things to consider

  • All claims should be sent within 60 days of your treatment
  • If your claim is successful, payment will be sent to the account under your patient registration number. So, if someone else pays for your Denplan plan, their account will receive the payment.
  • Treatment costs will be refunded up to the benefit limits outlined in your policy document. Any changes outside the benefit limit are to be paid by you directly to the treating dentist.

 

Helpful documents

2018 Denplan Supplementary Insurance Document - from 1st October 2018 Denplan Supplementary Insurance Document - January to September 2017 Denplan Supplementary Insurance Document 2016 Denplan Supplementary Insurance Document 2015 Denplan Supplementary Insurance Document 2014 Denplan Supplementary Insurance Document 2013 Denplan Supplementary Insurance Document 2012 Denplan Supplementary Insurance Document