For patients
Ensuring patient safety
Patient safety is our priority and all our Denplan member dentists are fully focused on the safety of you as well as their practice staff. They are working to all UK jurisdictions’ guidelines to ensure that they are able to provide both urgent and non-urgent treatment in a safe environment. This includes wearing appropriate personal protective equipment (PPE) and practicing stringent cross infection control measures.
Maintaining good oral health is vital in maintaining your overall health and ensuring you visit the dentist regularly remains important. Our member practices remain open for your care and they will be able to provide you with information and guidance on how they will be able to treat you safely within the guidelines of the UK jurisdiction they work in.
Can we be of further assistance?
We are committed to providing continued support to Denplan patients during these unprecedented times.
There are a range of measures available to provide assistance to anyone who would like to explore their payment options.
We would however, recommend in the first instance that patients speak to their dentist for advice as they will be able to better discuss specific, individual clinical needs and recommend the best way forward.
Alternative products and other options may also be available.
Coronavirus support
Do you have questions about the impact of coronavirus on your dental care?
We're here to help!
Find out about emergency dental support, dental care during lockdown, what happens to your payments and more.
If you've received a letter about your new fees and have questions,
check out our FAQs
What is a dental plan?
A dental plan like Denplan makes dental treatment easy to afford. Your dentist will work out the costs of the treatment you need. You will then be given a monthly fee to cover those costs. Plans can cover any of a range of treatments, such as check-ups, x-rays and hygienist visits.
Denplan dental plans are suited to your oral health needs. From preventive care plans through to plans that cover restorative treatment, our plans are offered at over 6,700 dentists across the UK.
Speak to your dentist today to find out how a Denplan payment plan can help you.
How does a Denplan payment plan work?
A Denplan payment plan is tailored to you. There is no reason to pay for work you don't need. Why would you? With a dental payment plan from Denplan, your dentist projects what treatments you are likely to need. The treatment costs are set out and you pay a monthly fee to cover the work.
As long as your dentist offers Denplan and any previous work has been complete, you'll be able to sign up.
On the first visit to your chosen member dentist, they will examine your teeth to make sure you’re dentally fit. Your dentist will discuss the findings with you, set a bespoke monthly price and agree the contract.
As soon as you receive your welcome pack, you'll be able to receive treatment.
The benefits of Denplan
- Oral health advice - providing guidance on how to prevent dental problems
- Set payments - split by month, allowing you a clear view on your private dental care costs
- Regular check-ups - arranged trips to the dentist to keep your teeth and gums healthy
- Denplan-certified dentists - many of our dentists are a part of Denplan Excel. To join, they've had to show an ongoing focus on quality improvement
Your Denplan dental check-up
Here are just a few of the things that your dental team does while you’re in the chair:
- Checks your jaw joints
- Looks at your occlusion (bite)
- Assesses you for infections, including your tongue and gums
- Checks you for oral cancer by feeling for lumps in the jaw, neck and throat
- Records measurements of your gums to assess for gum disease
- Examines your teeth for caries (tooth decay)
- Offers oral health advice, tailored to you
Why choose Denplan?
Denplan helps you to budget for your dental care with confidence - without worrying about unexpected bills. You can spread the cost of your preventive dental care for better oral health.
Find out more about how a Denplan dental payment plan can support your oral health.
Call our Dental Contact team on
0800 401 402
Do you have a question about refunds because of coronavirus?
Your Denplan is slightly different to traditional insurance as it enables patients to spread the cost of their dental care over 12 months to avoid large unexpected bills.
The contract you have is held between you and your dentist, and your payment plan is tailored depending on your dentist’s assessment of your oral health. To cover you for all the annual treatment that falls under your plan, we pass your monthly fee on to your dentist.
Because of this, if you have any queries regarding your contract or your payments, please call your practice who will be able to help. Please be aware that we are unable to refund your monthly payments without your dentist directly giving us authorisation to do so.
There is a quick and simple process in place for practices to authorise refunds should they wish to do so and you will not need to contact us again if a refund has been authorised.
You can find out your cover, options and make changes regarding your plan on the MyDenplan portal. If you do need to contact us, the best way is by email which you can find at www.denplan.co.uk/patients/contact-us.