Save on health services with Denplan Advantage

We’ve partnered with Ascenti, a trusted third-party provider. This means that when you take out a Denplan payment plan, you will have access to a nationwide network of physiotherapists at a discounted rate.

You can access discounted physiotherapy sessions at a choice of over 300 clinics nationwide.

This service enables people to make headway after illness and injury, step back into work after accidents, or simply stay active and keep moving forward in their daily lives.

You can book in-person physiotherapy sessions with Ascenti at a discounted rate of £46 per session for London clinics, and £42.50 per session for the rest of the UK.

Once you've started a course of treatment with Ascenti, you will also have access to the 'Ascenti Physio’ app for 12 months, which will continue to support your recovery.

The link to the face-to-face physiotherapy service can be found via MyDenplan. Simply click on the tile for ‘Discounted physio appointments’ and you’ll be taken directly to the booking site to book your appointment.

Some services have age restrictions. Please check the eligibility requirements during the booking process before making your appointment.

We've teamed up with Scan.com, which is a trusted third-party provider. Scan.com are a leading network of private medical imaging services, giving you speedy and discounted access to private MRI, CT, X-ray, and ultrasound scans.

Scans booked through Scan.com are discounted for those who take out a Denplan payment plan, and your discount will be shown before payment is made.

If you are over the age of 18, you can access the service through MyDenplan. To get started, you just need to click on the tile for ‘Access to discounted scans and screening’.

A key benefit of discounted self-referred scanning is that you don't need a GP referral to book a scan. Instead, included in the cost of the scan is a pre- and post-scan consultation call with a clinician.

Once you have booked and made payment for your scan, a clinician will contact you and ask you for all of the relevant information they need to compile a referral on your behalf, which is then passed on to your chosen scanning site.

Once you've had your scan, your radiologist’s report will be emailed to you in PDF format, usually within 7 working days.

Digital copies of your images are also available as required for onward care. The method for accessing the images differs depending on your chosen scanning site.

Some sites use IEP (Image Exchange Portal), while others require an image request form to be completed. Please refer to your results email for further information.

• A pre-scan consultation telephone call from one of Scan.com's medical team

• A written referral by the Scan.com medical team, using the information from your telephone consultation

• A scan at your chosen scanning centre

• Your results in a written report

• Access to copies of your scan images, which are downloadable, as required

• A post-scan consultation with one of Scan.com's medical team if there are any adverse findings in your scan

An MRI scan on a single body part typically can take between 10–30 minutes.

More complex scans can last up to 90 minutes. These time frames can vary, and your radiographer will let you know the estimated duration of your scan before the procedure starts.

Visit Scan.com's MRI services page for more information on how MRI scans work.

Yes, they do offer cancellations and refunds. For more information, visit Scan.com's terms and conditions.

We’ve partnered with EyeMed, a trusted third-party provider, to give you access to discounted optical services. EyeMed believe in an outstanding member experience focused on choice, convenience, and savings.

As long as you visit an optician within the EyeMed network and inform them that you are a Denplan member by showing your discount code, you can receive savings on prescription frames and lenses. Contact lenses aren't included in the deal.

EyeMed has a network of over 1,200 stores across the UK, including Vision Express, David Clulow and many more. You can use this link to enter your postcode and view the stores nearest to you:

https://simplyhealth.eyemed.uk/locate-an-optician/

To access your discount, simply log in to MyDenplan, and look under the tile ‘Access to discounted prescription glasses’ to find your discount code.

HealthHero has been clinically chosen by Simplyhealth to provide this service and together we work to deliver a trusted service to our customers.

HealthHero is the largest digital-first healthcare provider in Europe, supporting 35 million people. Their GP, Advanced Nurse Practitioner and Women’s Health GP video service allows you to speak face-to-face to a doctor from the comfort of your own home or anywhere that is convenient.

Consultations are provided by HealthHero - https://www.healthhero.com

By booking a consultation you are agreeing to HealthHero’s terms and conditions and consenting to data being collected and shared for legitimate purposes as detailed in HealthHero’s privacy policy.

The services are:

• Standard GP consultation - £49.99

• Standard Advanced Nurse Practitioner consultation - £39.99

• Women’s Health GP consultation - £52.99

Telephone and video consultations are available between 8am and 10pm, 7 days a week.

Yes. Where possible, they will always try to accommodate a patient’s preference to speak to a male or female doctor. There is an option to select a preference when booking.

Anything you would ask your own GP or Advanced Nurse Practitioner, for example, stomach issues, ears, nose and throat complaints, dermatological conditions, aches and pains and explanations or second opinions on diagnosis or treatment.

If it is clinically appropriate and if the service is available to you, the clinican can issue a private fit note. HealthHero does not charge for issuing private fit notes, but you will need to check with your employer to confirm that they will accept one. Private fit notes cannot be used to access state-funded sick pay or benefits, and the fit note will be for a maximum of two weeks.

For acute problems that the patient is consulting about, the clinician may, at their discretion, issue a fit note for up to 14 days from the date of the consultation (in exceptional cases up to 21 days).

They cannot issue extensions of fit notes, whether these were initiated by a HealthHero clinician or any other clinician.

Please make sure you are available at the time of your appointment, you will receive a text and email reminder 10 minutes before, just in case you lose track of time.

You will need to explain your symptoms and/or condition with the doctor, so please make sure you are in a suitable environment, and where both you and the doctor can hear.

Many customers receive the advice, reassurance and, where appropriate, diagnosis they need from the GP or Advanced Nurse Practitioner. The clinician can assist with most questions you may want to ask, but there may be some cases where you may have to see your own NHS GP or Advanced Nurse Practitioner due to the limitations of a virtual service.

You must not use the service for emergencies or urgent conditions as this may delay necessary treatment.

If you believe that you are in an emergency or life-threatening situation you should contact your local emergency services immediately, especially if someone:

• has difficulty or is not breathing

• you believe someone is having a heart attack or stroke

• has severe chest pain

• has severe abdominal pain

• has severe bleeding and it can’t be stopped

• has lost consciousness

• is in an acute confused state and/or is having fits which aren’t stopping.

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You may still need to see your own GP or Advanced Nurse Practitioner or contact the emergency services if the clinician you speak with feels it is necessary.

Where the GP or Advanced Nurse Practitioner believes it is clinically appropriate, they can issue private prescriptions. The medication can either be collected from a nominated pharmacy or delivered to your nominated address. Since these are private prescriptions, the pharmacy will charge for the medication.

For delivery, there is a charge for postage and packaging. The online pharmacy will contact you directly to take payment. They cannot issue prescriptions if the consultation is conducted using the translation service.

In line with clinical best practice guidelines for remote prescribing, our clinicians are unable to issue long-term, repeat medication. Should you require repeat prescription medication, it is in your best interests to be seen by your regular GP or Advanced Nurse Practitioner.

The clinicians can offer advice on medication you are taking and may be able to offer short-course medication depending on the symptoms presented.

Your current exemptions will not apply. If you require a prescription following your medical consultation you will be required to pay for the prescription medicine.

HealthHero will share notes with members/patients directly following their consultation, but only upon request.

HealthHero are able to share notes with your current NHS GP, if consent is provided, and the notes will be sent via email. The GP is sent a secure link to access the notes and update their system.

Once these documents have been sent via the NHS secure emails system, HealthHero have no control over whether the documents reach the surgery, or if this is processed correctly by the surgery, once the document arrives. It is best to contact your NHS GP surgery for any updates.

All patient data and records are stored on a patient management system, in a secure data centre which is only accessible with multi-factor authentication by authorised personnel.

Patient confidentiality is very important; any records remain confidential.

No problem, we’re here to help. You can get in touch with our contact team by visiting this page.