Learn more about our Denplan Quality Programme – Denplan Excel
Published: 27/02/2025
Sarah, Charlotte and Helen are here to administer all your Denplan Quality Programme (DQP) needs. Hear from the team about how the programme benefits both you, and your patients.
Changes to dental regulations can cause concern for many practices. We understand that adapting to these changes is challenging. We also recognise that education and communication are vital in encouraging patients to maintain good oral health. As dental professionals, you strive for the highest standards in patient care, and we’re here to support you in achieving them.
That’s why as part of the DQP we developed Denplan Excel
The Denplan Excel Programme is a comprehensive package designed to provide a uniquely high level of support to independent practices in the constantly evolving dental market.
Focus is given to the clinical governance requirements set out by the Department of Health, the Care Quality Commission (CQC), Health Improvement Scotland (HIS), the Regulation and Quality Improvement Authority in Northern Ireland (RQIA), the Health Inspectorate Wales (HIW), and the General Dental Council (GDC). Denplan Excel is recognised by the Oral Health Foundation and since 2015, the programme has been accredited by the United Kingdom Accreditation Service (UKAS).
Denplan Excel demonstrates professional excellence in your practice. Showing expertise in quality assurance, patient care and communication. It shows how much you value and achieve high standards, and that your practices follow effective processes for complying with these regulations.
Every two years we will visit your practice and take you and your practice team through a peer-led supported practice assessment, ensuring and guiding your practice to align with current regulations, whether they are best practice or essential.
You will also have access to our Denplan Online Patient Survey for your entire patient base, providing valuable insights that allow you to focus on areas which really matter to your patients. Our patient survey uses Net Promotor Scores (NPS) which shows you the likelihood of patient recommendation. We also show average scores across the Denplan Practice network, alongside your own practice scores.
Did you know?
The benefits of Denplan Excel
Showing commitment to exceeding standards in dentistry and regulation compliance
Receiving professional peer support to keep you up to date and motivated
Collecting patient feedback with our patient survey – available to all your patient base
Allowing you to plan improvements based on patient feedback and make suggested changes to your patient care
Receiving patient information leaflets supported by the OHF and the Plain English Campaign. Enhancing patient understanding of the care and treatment available
A Denplan Excel plaque to display at your practice, along with access to our Denplan Excel logo to apply to your website and marketing
Receiving update notifications on our Quality Manuals when legislations change
Verifiable CPD for each practice visit.
The benefits of Denplan Excel for your patients
Increased motivation. Your patients have access to an Oral Health Score© and/or the Denplan Oral Health Risk Assessment to benchmark themselves year on year and chart the progress of their oral health
Increased loyalty. Your patients are more loyal as they feel well informed about the care and treatment process they will receive
The improved communication nurtured by Excel, gives your patients a more accessible view of their own dental health. The OHS© and/or The Denplan Oral Health Risk Assessment makes patients feel more included in their care and helps them retain your advice
Denplan Excel also provides useful material for your practice team, to help them discuss a patients' treatment in a way that is clear and memorable
Denplan Excel gives your patient's the confidence that your commitment to high standards of care is Certified as meeting, or exceeding, all legal requirements, by a recognised quality programme.
From the start of your Denplan Excel certification journey, and along the way, our team are here to ensure you are supported and guided towards achieving your certification.
Get in touch
If you are interested in becoming one of our Denplan Excel practices, please contact us at [email protected], call 0800 3283223 or contact your Business Development Consultant.
Sarah Barnes, Quality Programme Lead
Charlotte Cheal, Quality Programme Coordinator
Helen Neville, Quality Programme Coordinator